Thank you for shopping at Grameengun!

We strive to offer you the best products and services. However, if you are not completely satisfied with your purchase, we are here to help.

Returns

• You have 7 days from the date of receiving your item to request a return.

• To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it.

• It must also be in the original packaging.

• You must provide a receipt or proof of purchase.

Non-returnable items

• Perishable goods (such as food, flowers, etc.)

• Customized or personalized products

• Sale or discounted items

• Health and personal care items

Refunds

• Once we receive and inspect your returned item, we will notify you regarding the status of your refund.

• If your return is approved, we will initiate a refund to your original payment method.

• The refund process may take 7–14 business days depending on your bank or payment provider.

Exchanges

• We only replace items if they are defective or damaged.

• If you need to exchange an item for the same one, please contact us at [your email/contact info].

Shipping

• You will be responsible for paying for your own shipping costs for returning your item.

• Shipping costs are non-refundable.

• If you receive a refund, the cost of return shipping will be deducted from your refund.